{"id":218,"date":"2026-07-30T07:51:53","date_gmt":"2026-07-30T07:51:53","guid":{"rendered":"https:\/\/poison-studio.am\/?page_id=218"},"modified":"2026-07-30T07:51:53","modified_gmt":"2026-07-30T07:51:53","slug":"eluna-privacy-policy","status":"publish","type":"page","link":"https:\/\/poison-studio.am\/index.php\/eluna-privacy-policy\/","title":{"rendered":"Eluna. Privacy Policy"},"content":{"rendered":"\n<!--\nWordPress setup:\n1. Create a page named \"Eluna Privacy Policy\".\n2. Recommended slug: eluna-privacy-policy\n3. Add a \"Custom HTML\" block and paste this entire file into it.\n4. Publish the page and use its public HTTPS URL in Google Play Console.\n5. The deletion section can be linked directly with #data-deletion.\n-->\n\n<style>\n  .eluna-privacy {\n    --eluna-ink: #241942;\n    --eluna-muted: #655b78;\n    --eluna-border: #e7def1;\n    --eluna-accent: #7e43c7;\n    --eluna-accent-soft: #f5edff;\n    box-sizing: border-box;\n    max-width: 920px;\n    margin: 0 auto;\n    padding: 28px 22px 56px;\n    color: var(--eluna-ink);\n    font-family: -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Arial, sans-serif;\n    font-size: 17px;\n    line-height: 1.7;\n  }\n\n  .eluna-privacy *,\n  .eluna-privacy *::before,\n  .eluna-privacy *::after {\n    box-sizing: inherit;\n  }\n\n  .eluna-privacy h1,\n  .eluna-privacy h2,\n  .eluna-privacy h3 {\n    color: var(--eluna-ink);\n    line-height: 1.25;\n  }\n\n  .eluna-privacy h1 {\n    margin: 0 0 8px;\n    font-size: clamp(34px, 6vw, 52px);\n    letter-spacing: -0.03em;\n  }\n\n  .eluna-privacy h2 {\n    margin: 42px 0 14px;\n    padding-top: 8px;\n    font-size: 28px;\n    letter-spacing: -0.02em;\n  }\n\n  .eluna-privacy h3 {\n    margin: 26px 0 8px;\n    font-size: 20px;\n  }\n\n  .eluna-privacy p,\n  .eluna-privacy ul {\n    margin: 0 0 16px;\n  }\n\n  .eluna-privacy li + li {\n    margin-top: 8px;\n  }\n\n  .eluna-privacy a {\n    color: var(--eluna-accent);\n    text-decoration-thickness: 1px;\n    text-underline-offset: 3px;\n  }\n\n  .eluna-privacy .eluna-meta {\n    margin-bottom: 24px;\n    color: var(--eluna-muted);\n  }\n\n  .eluna-privacy .eluna-summary {\n    margin: 26px 0;\n    padding: 22px 24px;\n    border: 1px solid var(--eluna-border);\n    border-radius: 18px;\n    background: #fff;\n  }\n\n  .eluna-privacy .eluna-deletion {\n    margin: 30px 0;\n    padding: 24px;\n    border: 2px solid #d7b9fa;\n    border-radius: 20px;\n    background: var(--eluna-accent-soft);\n    scroll-margin-top: 24px;\n  }\n\n  .eluna-privacy .eluna-deletion h2 {\n    margin-top: 0;\n    padding-top: 0;\n  }\n\n  .eluna-privacy .eluna-contact {\n    margin-top: 38px;\n    padding: 22px 24px;\n    border-radius: 18px;\n    background: var(--eluna-ink);\n    color: #fff;\n  }\n\n  .eluna-privacy .eluna-contact h2,\n  .eluna-privacy .eluna-contact a {\n    color: #fff;\n  }\n\n  .eluna-privacy .eluna-contact h2 {\n    margin-top: 0;\n    padding-top: 0;\n  }\n\n  @media (max-width: 640px) {\n    .eluna-privacy {\n      padding: 20px 16px 42px;\n      font-size: 16px;\n    }\n\n    .eluna-privacy h2 {\n      margin-top: 34px;\n      font-size: 24px;\n    }\n\n    .eluna-privacy .eluna-summary,\n    .eluna-privacy .eluna-deletion,\n    .eluna-privacy .eluna-contact {\n      padding: 18px;\n    }\n  }\n<\/style>\n\n<article class=\"eluna-privacy\">\n  <header>\n    <h1>Eluna Privacy Policy<\/h1>\n    <p class=\"eluna-meta\"><strong>Effective date:<\/strong> July 30, 2026<\/p>\n    <p>\n      This Privacy Policy explains how Poison Studio LLC (\u201cPoison Studio\u201d, \u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d)\n      handles information when you use the Eluna Android application (\u201cEluna\u201d or the \u201cApp\u201d).\n    <\/p>\n  <\/header>\n\n  <div class=\"eluna-summary\">\n    <strong>Summary:<\/strong> Eluna does not require an account and does not ask for your name,\n    email address, phone number, contacts, photos, precise location, or payment card details.\n    User-created mixes and settings are stored locally on your device. Eluna uses analytics and\n    diagnostic services to understand app usage, improve reliability, and operate features such\n    as subscriptions and remote configuration.\n  <\/div>\n\n  <section id=\"data-deletion\" class=\"eluna-deletion\">\n    <h2>Data Deletion and User Requests<\/h2>\n\n    <h3>Eluna does not create user accounts<\/h3>\n    <p>\n      Eluna does not provide account registration or maintain user profiles, so there is no Eluna\n      account to delete.\n    <\/p>\n\n    <h3>Delete data stored on your device<\/h3>\n    <p>\n      User-created mixes, sound volume levels, preferences, language selection, timer or alarm\n      settings, and cached subscription status are stored locally on your device. You can delete\n      this information at any time by:\n    <\/p>\n    <ul>\n      <li>opening Android Settings \u2192 Apps \u2192 Eluna \u2192 Storage and cache \u2192 Clear storage; or<\/li>\n      <li>uninstalling Eluna from your device.<\/li>\n    <\/ul>\n\n    <h3>Request deletion of analytics or diagnostic data<\/h3>\n    <p>\n      To request deletion of data associated with your use of Eluna, email\n      <a href=\"mailto:support@poison-studio.am?subject=Eluna%20Data%20Deletion%20Request\">support@poison-studio.am<\/a>\n      with the subject <strong>\u201cEluna Data Deletion Request\u201d<\/strong>. Include your device model,\n      Android version, Eluna version, and the approximate dates when you used the App. We may ask\n      for an additional non-sensitive app or device identifier if it is necessary to locate the\n      relevant records. We will respond within 30 days.\n    <\/p>\n    <p>\n      A deletion request may not cover information that has already been aggregated or\n      irreversibly de-identified and can no longer reasonably be linked to a device or user.\n      We may also retain information when required by law, for fraud prevention, dispute\n      resolution, or enforcement of legal agreements.\n    <\/p>\n    <p>\n      Google Play subscriptions and transaction records are managed by Google. You can manage\n      your subscription through the\n      <a href=\"https:\/\/play.google.com\/store\/account\/subscriptions\" rel=\"noopener noreferrer\">Google Play Subscription Center<\/a>.\n      Google may retain transaction records as described in its own privacy policy and as required\n      by applicable law.\n    <\/p>\n  <\/section>\n\n  <section>\n    <h2>Information Stored Locally<\/h2>\n    <p>Eluna may store the following information only on your device:<\/p>\n    <ul>\n      <li>user-created mixes and the sounds included in them;<\/li>\n      <li>individual sound volume levels and playback preferences;<\/li>\n      <li>language and interface preferences;<\/li>\n      <li>sleep timer, alarm, and reminder settings; and<\/li>\n      <li>cached subscription entitlement used to keep Plus features available offline.<\/li>\n    <\/ul>\n    <p>\n      Poison Studio does not receive the names you give your mixes or the exact content of your\n      locally saved settings.\n    <\/p>\n  <\/section>\n\n  <section>\n    <h2>Information Collected Automatically<\/h2>\n    <p>\n      Eluna uses Google Analytics for Firebase and AppMetrica. Depending on your device,\n      operating system settings, and service configuration, these services may process:\n    <\/p>\n    <ul>\n      <li>\n        <strong>App activity:<\/strong> screens viewed, buttons or features used, selected sound or\n        composition identifiers, timer actions, paywall interactions, purchase outcomes, app\n        language, and general subscription status such as \u201cfree\u201d or \u201cplus\u201d.\n      <\/li>\n      <li>\n        <strong>App and device information:<\/strong> app version, device model, operating system\n        version, screen characteristics, language, network information, and technical identifiers\n        such as an app-instance ID, Firebase installation ID, AppMetrica device identifier, or\n        Android Advertising ID when available.\n      <\/li>\n      <li>\n        <strong>Approximate location:<\/strong> a country or general region inferred from a masked\n        IP address. Eluna does not request Android precise or approximate location permission.\n      <\/li>\n      <li>\n        <strong>Diagnostics:<\/strong> crash information, stack traces, application performance,\n        battery state, loading time, and related technical information.\n      <\/li>\n      <li>\n        <strong>Subscription information:<\/strong> product identifier, product name, price,\n        currency, purchase or renewal event, and purchase result. Poison Studio does not receive\n        your full payment card or bank account details.\n      <\/li>\n    <\/ul>\n  <\/section>\n\n  <section>\n    <h2>How We Use Information<\/h2>\n    <p>We use information described in this Policy to:<\/p>\n    <ul>\n      <li>provide audio playback, timers, alarms, subscriptions, and other App functionality;<\/li>\n      <li>verify access to Eluna Plus features;<\/li>\n      <li>deliver configuration values through Firebase Remote Config;<\/li>\n      <li>understand which screens and features are useful;<\/li>\n      <li>diagnose crashes, performance issues, and technical errors;<\/li>\n      <li>improve the App, user experience, and subscription flow;<\/li>\n      <li>protect the App, prevent abuse, and comply with legal obligations; and<\/li>\n      <li>respond to support, privacy, and data deletion requests.<\/li>\n    <\/ul>\n  <\/section>\n\n  <section>\n    <h2>Third-Party Services<\/h2>\n    <p>\n      Eluna uses the following service providers. They may process information on our behalf under\n      their own terms and privacy documentation:\n    <\/p>\n    <ul>\n      <li>\n        <strong>Google Play Services and Google Play Billing<\/strong> \u2014 app distribution,\n        subscriptions, purchase processing, and subscription management.\n        <a href=\"https:\/\/policies.google.com\/privacy\" rel=\"noopener noreferrer\">Google Privacy Policy<\/a>\n      <\/li>\n      <li>\n        <strong>Google Analytics for Firebase<\/strong> \u2014 app usage measurement, subscription\n        events, and feature analytics.\n        <a href=\"https:\/\/firebase.google.com\/support\/privacy\" rel=\"noopener noreferrer\">Firebase Privacy and Security<\/a>\n      <\/li>\n      <li>\n        <strong>Firebase Remote Config<\/strong> \u2014 delivery of configuration values used to control\n        App behavior.\n        <a href=\"https:\/\/firebase.google.com\/support\/privacy\" rel=\"noopener noreferrer\">Firebase Privacy and Security<\/a>\n      <\/li>\n      <li>\n        <strong>AppMetrica<\/strong> \u2014 app usage analytics, diagnostics, crash reporting, and\n        technical performance measurement.\n        <a href=\"https:\/\/appmetrica.yandex.com\/docs\/en\/data-security\/google-data-safety\" rel=\"noopener noreferrer\">AppMetrica Data Safety Information<\/a>\n        and\n        <a href=\"https:\/\/yandex.com\/legal\/confidential\/en\/\" rel=\"noopener noreferrer\">Yandex Privacy Policy<\/a>\n      <\/li>\n    <\/ul>\n    <p>\n      Eluna does not display third-party advertising in the version covered by this Policy.\n      Analytics providers may process advertising or device identifiers for measurement and\n      attribution where those identifiers are available under your Android settings.\n    <\/p>\n  <\/section>\n\n  <section>\n    <h2>Sharing and Sale of Information<\/h2>\n    <p>\n      We do not sell your personal information. Information may be transmitted to the service\n      providers listed above so they can provide analytics, diagnostics, configuration, and\n      subscription services. We may also disclose information when required by law, to protect\n      users or our legal rights, or as part of a merger, acquisition, or transfer of business\n      assets, subject to appropriate confidentiality protections.\n    <\/p>\n  <\/section>\n\n  <section>\n    <h2>Data Retention<\/h2>\n    <ul>\n      <li>Local App data remains on your device until you clear App storage or uninstall Eluna.<\/li>\n      <li>\n        Analytics and diagnostic information is retained according to our configured retention\n        settings and the applicable policies of Google and AppMetrica.\n      <\/li>\n      <li>\n        Support communications and privacy requests may be retained as reasonably necessary to\n        resolve the request, maintain records, and comply with legal obligations.\n      <\/li>\n      <li>\n        Aggregated or irreversibly de-identified information may be retained because it can no\n        longer reasonably be associated with a user or device.\n      <\/li>\n    <\/ul>\n  <\/section>\n\n  <section>\n    <h2>Your Choices and Rights<\/h2>\n    <p>Depending on your location, you may have rights to request access, correction, deletion, or restriction of personal data.<\/p>\n    <ul>\n      <li>You can delete local Eluna data using the instructions in the Data Deletion section.<\/li>\n      <li>You can reset or remove your Android Advertising ID through Android privacy settings.<\/li>\n      <li>You can allow or disable Eluna notifications through Android notification settings.<\/li>\n      <li>You can manage or cancel subscriptions through Google Play.<\/li>\n      <li>You can contact us at any time regarding a privacy or deletion request.<\/li>\n    <\/ul>\n  <\/section>\n\n  <section>\n    <h2>Data Security<\/h2>\n    <p>\n      We use reasonable technical and organizational safeguards intended to protect information.\n      Information transmitted to Google services and AppMetrica is encrypted in transit. However,\n      no electronic transmission or storage method is completely secure, and we cannot guarantee\n      absolute security.\n    <\/p>\n  <\/section>\n\n  <section>\n    <h2>International Data Transfers<\/h2>\n    <p>\n      Our service providers may process information in countries other than the country where you\n      live. Where required, we and our providers use recognized legal safeguards for international\n      data transfers.\n    <\/p>\n  <\/section>\n\n  <section>\n    <h2>Children\u2019s Privacy<\/h2>\n    <p>\n      Eluna is not directed to children under 13, or the minimum age required by applicable law in\n      their country. We do not knowingly collect personal information from children. If you\n      believe a child has provided information through the App, contact us so we can investigate\n      and take appropriate action.\n    <\/p>\n  <\/section>\n\n  <section>\n    <h2>Changes to This Policy<\/h2>\n    <p>\n      We may update this Privacy Policy to reflect changes to Eluna, our service providers, or\n      applicable requirements. We will publish the updated Policy on this page and change the\n      effective date above. We encourage you to review this page periodically.\n    <\/p>\n  <\/section>\n\n  <section class=\"eluna-contact\">\n    <h2>Contact Us<\/h2>\n    <p>\n      For questions, privacy requests, or data deletion requests, contact:\n    <\/p>\n    <p>\n      <strong>Poison Studio LLC<\/strong><br \/>\n      Email: <a href=\"mailto:support@poison-studio.am\">support@poison-studio.am<\/a><br \/>\n      Website: <a href=\"https:\/\/poison-studio.am\/\" rel=\"noopener noreferrer\">https:\/\/poison-studio.am\/<\/a>\n    <\/p>\n  <\/section>\n<\/article>\n\n","protected":false},"excerpt":{"rendered":"<p>Eluna Privacy Policy Effective date: July 30, 2026 This Privacy Policy explains how Poison Studio LLC (\u201cPoison Studio\u201d, \u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d) handles information when you use the Eluna Android application (\u201cEluna\u201d or the \u201cApp\u201d). Summary: Eluna does not require an account and does not ask for your name, email address, phone number, contacts, photos, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-218","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/poison-studio.am\/index.php\/wp-json\/wp\/v2\/pages\/218","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/poison-studio.am\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/poison-studio.am\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/poison-studio.am\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/poison-studio.am\/index.php\/wp-json\/wp\/v2\/comments?post=218"}],"version-history":[{"count":1,"href":"https:\/\/poison-studio.am\/index.php\/wp-json\/wp\/v2\/pages\/218\/revisions"}],"predecessor-version":[{"id":219,"href":"https:\/\/poison-studio.am\/index.php\/wp-json\/wp\/v2\/pages\/218\/revisions\/219"}],"wp:attachment":[{"href":"https:\/\/poison-studio.am\/index.php\/wp-json\/wp\/v2\/media?parent=218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}